eBanking Security

At Los Alamos National Bank online security is a high priority. We have taken some preventative measures to keep your funds safe and your account information private. For more information on how you can better protect your personal and financial information see our online security tips.

  • General Authentication: As an eBanking customer, you will enter your User ID on the bank's home page.   LANB will return a page that will continue the login process.   The page may initiate the One-Time Security Code process or directly request your password. Please remember that your User ID and password are case sensitive and entering the incorrect User ID will cause the system to display false One-Time Security Code phone numbers. If you see phone numbers that are not yours during the One-Time Security Code process, this is most likely due to entering an incorrect User ID.

    Here is some helpful information about creating strong passwords

  • One-Time Security Code: Online banking requires a One-Time Security Code for all logins from unrecognized systems and based on the advanced security profiling process. 
    The advanced security profiling process performs the One-Time Security Code authentication whenever it identifies access from an unknown system, shared computer, suspicious account level activity, certain contact information changes, and other high-risk or suspicious situations. Also, account fraud monitoring is performed to identify suspicious and fraudulent transactions to further protect the customer’s accounts.  It is important that customers maintain their phone numbers with LANB to ensure that they can continue to login to eBanking without issue. 
  • E-mail and Phone Based Alerts: eBanking has an extensive set of security and account activity based alerts. By setting up alerts customers can help inform LANB to unusual account activity including unauthorized contact information changes, and unauthorized or fraudulent transactions. These alerts can also help customers manage their account more effectively in order to avoid overdrafts, manage budgets, or save.